SPU Create/ Reset Password

Please follow the instructions below on how to create and reset your SPU password:

Your password must be reset every 6 months – you will be prompted by automatic email to create a new password at that time. Instructions are found below.


Detailed Steps: (see below for screenshots)

1). Go to: https://reset.saintpeters.edu/react/home.aspx

2). Click on “Go to Reset Tool” and enter your username: 

Your username is the first segment of your SPU email address before the “@” symbol, examples: “adavis” OR “ereich1”

3). Then select “Authenticate with Challenge Questions”.

4). Enter your personal information to answer the 3 questions:

  1. ID #  (examples: “0994567” OR “1015678”)

  2. Date of Birth – in MM-YY format.

**You must add the ” – ” for the DOB.**

  1. The last four digits of your SSN

    • If these are not the 3 questions you see, please email servicedesk@saintpeters.edu for them to initiate a “Challenge Question Reset”.

5). Create a password following the guidelines provided:

  • unchecked

    Between 8 and 14 characters

  • unchecked

    Include at least one upper case letter, one lower case letter, one number, and one special character.

  • unchecked

    **Do not include your first/middle/last name or your initials.**

6). You should now receive confirmation that your password is created – check marks indicate that your password has been generated for each SPU account listed.


TIPS:

  • First time users will need to create an initial password in order to access all SPU platforms.

  • Your username and this new password will be the SAME login credentials for your SPU accounts: Gmail/Peacock mail, Spirit Online, Blackboard accounts, etc.

  • When you change your password, it must have at least three characters different from any password you have used in the past year

  • If you forget your current password at any point, you can create a new password by following the above steps.

  • If you have been LOCKED OUT of any SPU account, you will need to contact the SPU IT Team in order to reset your account before you can create a new password: email them at servicedesk@saintpeters.edu with your full name, ID#, and explanation of the issue.

  • Examples of email reminders:













Semi-annual Password Reset

  • Your password must be reset every 6 months – you will be prompted by automatic email to create a new password at that time.

You will receive a confirmation email once your new password has been reset.

Example of Password Reset Confirmation:


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